I ordered a product from Cult Beaty on the 21/1/2021 it was dispatched on the 22/1/2021, good service you would say? That is till they are let down big time by using Hermes as their preferred courier. Hermes have now had the parcel for over 7 days. I’ve raised my issue with ‘Cult Beauty’ customer service, so we will see what solutions they come up with as dealing with Hermes from my end is fruitless. I’m baffled as to why any company would chose Hermes as their preferred option, personally,and I know a lot of others have had nothing but trouble with them. So unfortunately I won’t be buying from Cult again, the delivery service is just too unreliable.